The valuable role a mentor plays in your life and business

Mentors are a vital source of knowledge and experience both in life and business. So why don’t more people have mentors? Where do you find mentors? Who should be your mentor?

Two things happened this week which brings me to write this article. First I was both a workshop presenter and panel member at the Walan Mayinygu Indigenous Entrepreneurs Pop Up Hub in Port Macquarie, NSW, Australia. The role of mentors was a topic that resonated with those in the audience. Secondly, I have just begun as a mentor for a student at a local university here in Brisbane. This is the second year I have taken on the role as a student mentor. Mentoring is a part of Foley Business Management’s core value of ‘Legacy: To create a better world for our children’s children’.

 

What is a mentor?

First we need to understand what a mentor is. Mentors are often mistaken as sources of advice. While this is true to an extent, it is not the role of a mentor to come up with the answers. You first need to understand the difference between a mentor, a coach and a consultant. We are just going to focus on mentors for this article.

Mentors can be a source of

  • Knowledge- They come with learning from their education be it learnt from books or life.
  • Experience- They have already done what you are wanting to do. They bring an understanding of success and failure, right and wrong, the highs and the lows.
  • Networks- They have connections with other people in and around their profession or business.
  • Guidance- They can provide guidance on what to consider for your next steps towards realising your goals.
  • Professional Development- They can give you awareness of what to consider to develop yourself personally in your career or your business.

Many mentors

You may have different mentors in your life for different reasons. In life you generally will have people you go and speak to about certain matters you are experiencing. For each different situation you may speak to different people based upon the situation. Likewise in our career or in business you should have certain people you go to speak with about certain matters as to others. So you should seek to have a number of mentors in different areas!

Experienced

For many a mentor is someone you may already know or you may seek out. You will have some level of confidence in them that you are receiving the right feedback from someone who has already been in your position or is aware of what is required.  Note I use the word ‘feedback’ and not advice. This is very important as Mentors are not consultants!

Sounding Boards

Mentors are firstly a sounding board. They’re someone you run something by to gain their feedback on the matter. For example,

A student may ask questions about what it’s like working in accounting? What type of work such as tax and audit? Should they apply to work in a Big 4 accounting firm, mid tier or small tier practice? Or should they work in commercial or as a company accountant? I can give my feedback on this based on my experience working in public practice and in commercial and what to expect working in the different tiers based on my discussions with other accountants.

From the business owner I may be asked about what are the pro’s and con’s of starting a business? Who should they talk to about a particular business matter? What have I learnt from starting a business? Should they start working in their business full time?

Finding the answer

Most of the time as a mentor I do not give a response to the question but ask a question that is relevant to the person based upon the question.

For example, if a mentee asked ‘should I go into business full time?’ My response might be ‘do you have the clients to go into full time business with?’ This is a question but with a specific focus around the person’s ability to earn money. The response question makes the mentee open and broaden their mind as part of learning in the mentee/mentor relationship.

A student may ask ‘should I go into public practice or commercial accounting?’. My response back might be. “They are different and have their pro’s and cons. Do you have a preference?” Again, the purpose of the response is to find out if the student has their own preferred choice of career path. This may also be followed with “Do you know what type of work you would do in public practice and in commercial accounting?” as in most cases the student will not.

Where do I find a mentor?

You may already know people who can be your mentor. For example, if you are thinking of starting a business, you may already know someone in business to ask questions from. If you don’t, you may want to go along to a Chamber of Commerce night with other business people.

If you’re wanting to speak to someone who has experience in your particular business area, then you might want to speak to people you know through your associations. For example, an electrician wanting to find out about starting a business in air conditioning installation may want to talk to a building industry association.

If you want to find someone very specific or niche, such as an Indigenous business owner, you can reach out to people online. This could be from emailing them directly from a search using Google or using Facebook or LinkedIn to connect. Please note I don’t accept unknown connections through LinkedIn unless we have already met and I know you. Or you have at least sent a message with your LinkedIn request explaining who you are and why you want to connect.

Who should be your mentor?

Sometimes people will reach out to people who are not necessarily going to be able to provide the time and knowledge that is needed. So if you’re starting out in business, don’t necessarily reach out to Richard Branson or Warren Buffett to become your mentor. Aim for people who are where you want to be in 5 to 10 years…. and be realistic!!!!! Ask someone who has ran their business for 5 years what their experience has been and what lessons they have learnt. Learn from both their success and failure.

Free or Pay?

Remember that some people you meet are professional coaches or consultants. So the line between mentor and these may overlap when it comes to feedback or advice. So if someone you approach is a professional, you want to clarify with them whether they charge for the service. You then have the choice of either accepting their fee or kindly declining. Don’t be offended if they ask for you to pay them. This is how they make a living to provide for their family- putting food on the table, a roof over their heads and paying their bills. Volunteer work and goodwill aren’t accepted by Woolworths or AGL as forms of payment for groceries and electricity bills.


The price you pay for ‘free advice’

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The ‘F’ word

‘Free’ is my second favourite four letter “F” word after ‘food’. Who doesn’t love free stuff, especially ‘free food’?! But sometimes free comes at a price! The following is a true story but with some change of details to conceal the identity of the people involved.

The price you pay for free advice

The story…..

Brian the engineering student

A few year’s into my career as an accountant I was talking to Brian, a friend who just started university. Brian was studying engineering so was quite bright and intelligent. We were talking about our work and how it was going to help us achieve our goals in later life. We were both going to save our money in our careers and build up a portfolio of investment’s to enjoy with our family.

‘I can’t wait to finish university and start making some real money’ Brian said.

‘It is great to start working full time earning a professional salary. I have more money then I had as a student and I have started saving and investing. I have even set up a trust for investing in.’ I said.

With a pause in conversation Brian’s face changed to one of curiousity. His mind digested the words I had just spoken.

Brian was now clear with his question and asked ‘What is a trust and why are you using it?’

In good trust

I began to explain my new learnt understanding of tax and legal structures I had gained from working as a tax accountant.

‘Well, a trust is a way to hold assets for the benefit of the trust beneficiaries. My trust beneficiaries are my family members. So I buy investment’s in the trust. When I make a tax gain or profit in the trust, that is distributed to the beneficiaries, which are my family. We use a discretionary trust so we can allocate the distribution based on what is the most tax advantageous way. So it is also a way to reduce the tax we pay on the profit.’

I continued to explain more as Brian asked more questions. It included how I used a lawyer to create the trust, the benefits a trust had over a company, how the trust could be used to also protect assets.

‘Wow, that’s really great to know. Thanks!’ I could see the excitement on Brian’s face as he thought about how a trust could be used for him and his family.

10 years later….

Henry the business student

Some 10 years later I was at a university student and alumni networking event. I was talking to Henry, a mature age student who grew up in my home town. As it turned out Henry was Brian’s cousin. I told Henry I was an accountant.

Henry replied ‘I wish I knew you 5 years ago.’ He said shaking his head.

‘Why is that?’ I asked.

Henry explained. ‘I won $20,000 in a lottery. It was the first large sum of money I ever had. I didn’t want to blow it and my family also encouraged me to do something good with it. My family told me I needed to use it for my future, so I had a lawyer create a trust. The lawyer charged $8,000 in fees to create the trust. Then there was accounting costs. Within 3 years there was less than $10,000 in the trust so we decided to pull it out as it was costing too much.’

Bad advice

I was disheartened by Henry’s story. I put two and two together and could only assume Brian had convinced Henry that he needed to set up a trust based upon our conversation.  I was the one who told Brian about trusts. I was upset with both myself and Brian. Brian was a smart guy. But he didn’t have the knowledge and years of experience to know when and how to use a legal structure such as a trust. He wasn’t the right person to be giving tax and financial advice. I could only sit there and think ‘if only Henry had spoken to someone who would have given him the right tax and financial advice. Then he would be better off instead of worse off as an outcome. What was $20,000 was now less than $10,000.’

The moral of the story

The moral of the story is that while getting something for free is great, it could possibly cost you more in the long run.

So learn from Henry’s story. Speak to people with the right knowledge and experience to get the right advice for you. But be prepared to pay for it. While it will cost you money now, it will save you a lot more in the future.

The silver lining

The silver lining to this story is that in losing this money, Henry realised how much he didn’t know about money. So he decided to go to university and do a degree in business. Henry was using what was left of his $20,000 to help pay his way through university over the coming years. Henry is a smart guy, but Brian’s free advice as someone who didn’t have the right knowledge and experience had cost Henry a lot of money.